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Support

What is Support Service?

Our support services are designed to provide seamless assistance to our customers, ensuring their operations run smoothly without interruptions

Key Features Of Our Support System

Reliable & Instant Support for Your Business

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​Within 24 Hours Ticket Resolution

We resolve all tickets within 24 hours, ensuring quick and efficient solutions to your issues.

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365 Days Support

We offer continuous assistance every day of the year, including

holidays.

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Emergency WhatsApp Number

For urgent issues, use our emergency WhatsApp number for

instant support.

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Live chat

Get instant support through real-time messaging for quick issue resolution.

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CRM Integrated Ticket Generation

Our CRM system streamlines ticket generation, letting you create tickets directly through the platform.

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Key Relationship Managers (KRMs)

Each customer gets two KRMs for personalized support, ensuring familiar contacts for your needs.

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Sumato App Ticket Generation

Customers can generate support tickets via the Sumato App, making issue reporting quick and easy.

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Interactive Voice Response (IVR)

Automated call routing ensures faster connections to the right department for efficient assistance.

Customized Support For Your Business Growth

Tailored Support Services Delivering Reliable Solutions For Your Business Success

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